How To Fix Your Keyboard On iPad? A Step-By-Step Guide 

by Eugene Lewis
How To Fix Your Keyboard On iPad

Experiencing keyboard issues on your iPad can be frustrating, especially when it hinders your productivity or creativity. The iPad, known for its versatility and user-friendly interface, occasionally faces keyboard-related challenges, whether it’s the on-screen keyboard or an external accessory. These issues can range from unresponsiveness and lag to connectivity problems with external keyboards. Understanding the root of these problems is essential for a quick fix. In this article, we’ll dive into common iPad keyboard issues and provide practical, easy-to-follow solutions. Whether you’re a student, professional, or casual user, these tips will ensure your iPad’s keyboard is functioning optimally.”

How To Fix Your Keyboard On iPad? 

Fixing your keyboard on an iPad involves several steps, depending on the nature of the problem. Here’s a guide to help you troubleshoot and resolve common keyboard issues:

  • Restart Your iPad: Sometimes, a simple restart can fix minor glitches. Hold down the power button, slide to power off, and then turn it back on.
  • Check Your Connections: If you’re using an external keyboard, ensure it’s properly connected. For Bluetooth keyboards, make sure the Bluetooth is turned on, and the keyboard is paired with your iPad.
  • Update iPadOS: Outdated software can cause compatibility issues. Go to Settings > General > Software Update to check for updates.
  • Reset Keyboard Settings: To reset the iPad’s keyboard settings, go to Settings > General > Reset > Reset Keyboard Dictionary. Note that this will erase any custom words or phrases you’ve added.
  • Troubleshoot On-Screen Keyboard Issues: If the on-screen keyboard isn’t appearing when you expect it to, ensure no external keyboard is connected. Also, check in the specific app’s settings if there’s an option to enable or disable the keyboard.
  • Address Lag Or Unresponsive Keyboard: If the keyboard is slow or unresponsive, try closing background apps. Double-click the Home button and swipe up on apps to close them.
  • External Keyboard Maintenance: If you’re using an external keyboard, check its battery (if wireless) and clean the keys to ensure they’re not sticking.
  • Factory Reset: As a last resort, you can perform a factory reset. This will erase all data on your iPad, so be sure to back up important files. Go to Settings > General > Reset > Erase All Content and Settings.
  • Professional Help: If these steps don’t resolve the issue, it might be a hardware problem. Contact Apple Support or visit an Apple Store for professional assistance.

How To Identify The Type Of Keyboard Issue?

Identifying the type of keyboard issue on your iPad is crucial for applying the right solution. Here’s a guide to help you diagnose the problem:

Determine If The Issue Is With The On-Screen Keyboard Or An External Keyboard:

If the problem occurs when using the iPad’s built-in on-screen keyboard, it’s likely a software issue. If you’re using an external keyboard (Bluetooth or connected via a port), and the problem is specific to this keyboard, it’s likely a connectivity or hardware issue with the external device.

Software Issues With On-Screen Keyboard:

The keyboard doesn’t appear when you tap a text field or there’s a delay. The keyboard appears but responds slowly or inconsistently. The keyboard types the wrong characters, autocorrect is functioning abnormally, or it appears in the wrong layout.

Hardware And Connectivity Issues With External Keyboards:

The keyboard doesn’t connect via Bluetooth, or the connection drops frequently. Power Issues: The keyboard doesn’t turn on, indicating a battery or power supply issue. Keys are stuck, missing, or physically damaged. Inconsistent Functionality: Some keys work while others don’t, suggesting a potential hardware failure.

General iPad Issues Affecting Keyboards:

Sometimes, the iPadOS might have bugs affecting keyboard functionality. Certain apps may have compatibility issues with the keyboard, especially if they haven’t been updated.

Troubleshooting Software Issues

Troubleshooting software issues with your iPad’s keyboard involves a series of steps to diagnose and fix common problems. Here are five key troubleshooting methods:

  • Restart Your iPad: Often, a simple restart can resolve minor glitches and software hiccups. To restart, hold down the power button, slide to power off, and then turn the device back on. This can refresh the system and potentially resolve keyboard issues.
  • Update iPadOS: Keeping your iPad updated ensures that you have the latest features and bug fixes. Go to Settings > General > Software Update to check for and install any available updates. This can solve problems caused by outdated software.
  • Reset Keyboard Settings: If the keyboard is behaving erratically, resetting its settings might help. Go to Settings > General > Reset > Reset Keyboard Dictionary. This will erase all custom words you’ve added to the dictionary, so use this option if you’re experiencing autocorrect issues or similar problems.
  • Check For App-Specific Issues: If the keyboard issue is occurring only in specific apps, the problem might be with the app itself. Make sure the app is updated to the latest version. If the problem persists, try uninstalling and reinstalling the app.
  • Disable/Enable Keyboard Features: Sometimes, certain features like predictive text or split keyboard (on supported models) can malfunction. Go to Settings > General > Keyboard to toggle these features off and on. Experiment with these settings to see if they impact the keyboard’s performance.

When To Seek Professional Help?

Seeking professional help for your iPad’s keyboard issues is advisable in certain situations, especially when basic troubleshooting doesn’t resolve the problem. Here are scenarios where you should consider getting professional assistance:

Persistent Software Issues: If you’ve tried all standard software troubleshooting steps, such as restarting your iPad, updating iPadOS, and resetting keyboard settings, but the problem persists, it may indicate a deeper software issue that requires expert intervention.

Hardware Malfunctions: If you suspect the issue is hardware-related, especially with an external keyboard, a professional assessment is necessary. This includes problems like physical damage, stuck keys, or connectivity issues that aren’t resolved by standard troubleshooting.

Unresponsive Screen: If the on-screen keyboard is unresponsive and you’ve ruled out software glitches, there might be an issue with the iPad’s touch screen itself, which requires professional repair.

After An Update Or Repair: Occasionally, issues can arise after an iPadOS update or a physical repair. If keyboard problems start immediately after such events, it could indicate a faulty update or repair job.

Repeated Freezing Or Crashing: If your iPad frequently freezes or crashes when using the keyboard, this could be a sign of a more serious problem, possibly at the system level.

No Success With Factory Reset: A factory reset is often a last resort because it erases all data on your iPad. If you’ve performed a factory reset and the keyboard issue still exists, it’s a strong sign that professional help is needed.

Warranty And Support Eligibility: If your iPad is still under warranty or covered by AppleCare+, it’s advisable to utilize these support options. Apple technicians can provide specialized diagnostics and repairs.


Troubleshooting an iPad’s keyboard involves several key steps. Start with a simple restart and ensure the iPadOS is updated. Reset keyboard settings if experiencing erratic behavior, and check for app-specific issues. If using an external keyboard, verify connections and battery status. Should these measures fail, particularly after a factory reset, seek professional help, especially for persistent software glitches, hardware malfunctions, or unresponsive screens. Utilize Apple’s warranty or AppleCare+ if available, and always back up your data before any professional repair.


Why Isn’t My iPad’s On-Screen Keyboard Appearing?

This could be due to a software glitch. Try restarting your iPad or disconnecting any external keyboards. Also, check if any specific app settings are preventing the keyboard from appearing.

How Can I Fix A Lagging iPad Keyboard?

Clear any background apps and ensure your iPadOS is up to date. If the issue persists, try resetting the keyboard settings under General > Reset.

What Should I Do If My External iPad Keyboard Won’t Connect?

Ensure the keyboard is charged or has working batteries and the Bluetooth is turned on and correctly paired. Restarting both the iPad and the keyboard can also help.

What If My Keyboard Issues Persist Even After Trying These Solutions?

It’s best to seek professional help, especially if it’s a hardware issue or if the problem persists after a factory reset. You can contact Apple Support or visit an Apple Store.

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